Emergencies

If an emergency occurs you may contact one of the numbers provided on our tenant move in pack, alternatively if a tradesman of your choice is used, please keep the invoice/reciept to be compensated.

Please check for pressure drop on the boiler for no heating or if Scottish Water have turned the water off for lack of water, before calling our out of hours emergency contractor.

If you smell gas open all windows, turn off gas at the mains (where possible) and all appliances, do put on lights or use electricity and do not smoke or light a match.

Please be aware if the problem is NOT an emergency you will be liable for the bill

Report a Repair

For all non-emergency repairs please use the form below.

Full Name

Email Address

Phone Number

Address Line 1

Address Line 2

City

Postcode

Describe your Issue

What is the problem you are aware of?

How long has this been happening?

What days and times are you available?

Please attach any photos you have of the issue

If an engineer visit is required, may we pass your contact details to them?

Acceptance

By submitting your email address and telephone number(s) to us you consent to us contacting you by email or telephone in order to enable us to deal with your query.